Privacy Policy

Move Knee Sports Care are a group of healthcare professionals who created the Portal www.moveksc.com to provide information on healthcare, their work and services.

This Privacy Policy applies to the Portal www.moveksc.com (hereinafter “Portal Move Knee Sports Care” or just “Portal”), which is owned by Move Knee Sports Care. It was written to let the Portal users know how their personal data is processed when they access and use the Portal.

For Users’ personal data to be available for us, they must be aware of this Policy and agree with its terms. By using this Portal, you agree with the collection and use of information gathered according to this Privacy Policy.

Personal information collected through this Portal is under the responsibility of Andrade Requicha - Serviços Clínicos, Lda, corporate entity 516 542 087, based in Lisbon, Portugal, which has ownership of the registered brand Move Knee Sports Care.

Users may contact Move Knee Sports Care for any question regarding personal data written in this Policy through the e-mail info@moveksc.com

By accessing this Portal you may have to provide personal User’s information, namely:

1.Identification data: fullname.

2. Contact data: e-mail, telephone or mobile phone number, address and country of residency.

3. Healthcare data: any information related to your health, which the owner of that information provides voluntarily, including healthcare services, or any data on the person’s heath condition.

Legal basis

Data collection mentioned before is essential for the services provided by Move Knee Sports Care, namely to book appointments or for future medical assessments, diagnosis and treatments that may be booked, and will be used exclusively for these ends.

This way, processing personal data gathered from the Users is under a legal basis of an agreement with the owner of the data or of pre-agreement diligencies requested by the User who owns the data.

Any healthcare information is provided with a voluntary and clear consent from the owner of that data.

Move Knee Sports Care may also process your personal data for legal matters, to fulfil its or third parties legitime interests.

Before using personal data, Move Knee Sports Care analysis its or third parties interests, and the rights and interests of you as owner of the data.

Move Knee Sports Care only process your personal data on the basis of its legitime interests in situations where Move Knee Sports Care has concluded that its legitime or third parties interests are equivalent or prevail over the interests and rights of the Users.

Move Knee Sports Care may send Users’ personal data to:

Entities contracted to provide services needed to fulfil its activity, as well as for Portal’s maintenance. These entities will only process personal data according to instructions from Move Knee Sports Care, and under the terms of the personal data agreement.

Third parties where legal obligations or orders are conducted on Move Knee Sports Care.

Personal data storage

Move Knee Sports Care will store Users’ personal data only for the timeframe needed to concluded the ends for which they were collected. Nevertheless, in particular legal situations, it may store them for a longer period.

Users, as owners of their personal data, have the following rights:

I.Right to access: Users have the right to ask Move Knee Sports Care for information regarding handling of their personal data, and to ask for a copy of their personal data

II. Right to rectify: Users have the right to demand correction of incomplete or wrong personal information

III. Right to erasure: Users have the right to demand their personal data to be deleted. Notwithstanding, this right is limited in certain circumstances, such as where data handling is necessary to fulfil legal obligations, or where that data is needed for legal actions.

IV. Right to limit: Users have the right to ask Move Knee Sports Care to limit handling of their personal data or to suspend personal data processing activity where:

-A. Users question data accuracy, while Move Knee Sports Care verifies it;

-B. Data handling is elicit and the owner of that personal information oppose its erasure;

-C. Data processing is no longer necessary for Move Knee Sports Care services, but the Users need them for declarations or legal actions;

-D. Users have opposed personal data handling until legitime reasons of Move Knee Sports Care or third parties have been proven to prevail over the Users’ rights.

V. Right to data portability: Users have the right to access their personal data they provided through an agreement or consent. They also have the right to provide their data to someone responsible for its handling, as long as technically possible.

VI. Right to object: Users have the right to object processing of personal information where handling is hold on the basis of legitime interests from Move Knee Sports Care, except where Move Knee Sports Care has legitime and indispensable matters that prevail over owners’ rights

VII. Automatic individual decision making procedures and profile settings: Users have the right not to be submitted to any decision made exclusively by automation, including profile settings, that affects their legal rights.

Users also have the right to file a complaint to Comissão Nacional de Protecção de Dados if they think their personal data rights have been violated.

Move Knee Sports Care may require Users’ to make proof of their identity if any request is made to Move Knee Sports Care, so we can make sure we are sharing information with the owner of that data only. Requests regarding Users’ rights are free of charge, except where they are unjustified or excessive (in these situations they may be charged).

Move Knee Sports Care will develop strategies to protect confidentiality of Users’ personal information. Nevertheless, due to development and complexity of the Internet, constant changes in technology and other reasons out of our reach, Move Knee Sports Care cannot guarantee communications between Users and the Portal are protected from unauthorised access from third parties. It is the Users responsability to make sure their data is not accessed by third parties while in the Portal, and that the Users’ equipment is protected from malware, virus and worms.

Move Knee Sports Care does not take responsability for personal data disclosed by authorised action, ilegal third parties’ actions or erroneous data handling.

By accessing and using this Portal, you agree with the collection and handling of your personal data as establish by this Privacy Policy. If Move Knee Sports Care changes terms of this Policy, they will be published in this Portal.

We recommend Users to consult this Privacy Policy regularly, since Move Knee Sports Care may update or modify it.

This Privacy Policy is determined under the Portuguese Law, and all legal actions that may relate to it should be settled by courts from the region of Lisbon.